Shipping & Warranty

SHIPPING POLICY

  • We offer complimentary shipping on most items within the continental United States via UPS.
  • Most orders will require a customer's signature upon delivery.
  • Expedited shipping is available for an additional shipping fee. Shipping to Alaska, Hawaii, Puerto Rico, other US territories, and international shipping is available for an additional shipping fee. The shipping cost will be calculated based on your order and the extra shipping cost will be taken after the order is placed. 
  • To ensure the quickest turnaround time, please contact us BEFORE placing an order that needs expedited shipping, for orders shipping internationally or to Alaska, Hawaii, Puerto Rico, or other US territories.
  • Please note, we cannot ship to PO boxes or to APOs.

WARRANTIES AND PRODUCT COVERAGE

All new items purchased from HQSing carry 18 Month manufacturer warranty (please contact the us directly for terms and conditions of product warranties if the product is not HQsing brand).